Privacy Policy

Privacy Policy

Introduction

Welcome to https://auto-collision-repair-shop.autobodyshop-talk.com (hereafter referred to as “the Company” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy outlines our practices regarding the collection, usage, and protection of personal data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://auto-collision-repair-shop.autobodyshop-talk.com
  2. Any associated mobile applications or services
  3. Interactions between users and our staff via online communication channels
  4. Services accessed through links on our platform, provided that each third-party service has its own privacy policy governing user data.

Processing Activities

This Privacy Policy guides your personal data handling when:

  1. You sign up to use our applications or services as an authorized user.
  2. You visit any of our websites linked to this Privacy Statement.
  3. We communicate with you via email, calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information for different reasons, including:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Credit card details and billing addresses for processing transactions securely.
  3. Financial Information: Data related to your financial status or transaction history, if you choose to share it.
  4. Purchase Information: Records of products or services purchased through our website, including order numbers and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, mobile phone number, or device ID, for improved user experience and analytics.
  6. Location Data: Your geographical location data when you interact with our services, which helps us provide relevant local content and services.
  7. Feedback: Opinions, comments, and reviews submitted by users to enhance our products and services.
  8. Social Media Information: Details shared publicly on social media platforms when users engage with our content or participate in contests/promotions.
  9. Product Information: Data about the products you show interest in or purchase from our website.

We collect this data through various methods: user input forms, online interactions, automated tracking technologies (like cookies), and third-party service providers who assist us in gathering and processing personal information.

Cookies

We utilize cookie technology for several purposes to enhance your experience and improve our services:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring a seamless user experience.
  • Preference Cookies: Used to remember your preferences and settings, such as language selection or font size.
  • Analytics Cookies: Allow us to track user behavior and gather analytics data to optimize our services and content.

Users have control over non-essential cookies through our Cookie Manager, where you can manage and customize your cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized to ensure confidentiality.

Security Measures

The security of your personal data is a top priority. We have implemented robust organizational and technical safeguards to protect your information:

  • Employing encryption protocols for secure data transmission.
  • Engaging secure third-party processors who adhere to strict data protection standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from this age group, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your personal information.
  • Right to restrict processing or object to the use of your data.
  • Right to portability, allowing you to receive a copy of your data in a structured format.
  • Right not to be subject to automated decision-making or profiling.
  • The right to lodge an appeal or complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise these rights, please contact our dedicated privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to your privacy, data security, or this Privacy Policy, please contact us: